Delivery & Return Delivery & Return
Silky Cool will happily accept returns due to change of mind as long as a request to return is received by us within 7 days of receipt of item and are returned to us in original packaging, unused and in re-sellable condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
(Silky Cool) will refund the value of the goods returned but will NOT refund the value of any shipping paid.
Shipping Information Shipping Information
Shipping costs we pay to the courier service which we do not charge in full amount. We charge shipping cost of Rs. 300 for the order value below Rs. 3000 and Delivery is completely FREE for the order value above Rs. 3000.
Shipping cost of Rs. 300 can be charges on all orders in case of discount or any offer on our website.
||UK / AUS